Privacy Policy

North Sea Parts supplies and manages truck, engine, and replacement parts. Our systems support catalog browsing, customer orders, deliveries, pickups, returns, payments, inventory work, supplier quotations, purchase orders, document generation, attachments, and account access for authorized users.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as name, email address, phone number, messaging handles, and address.
• Account details such as email, password credentials, roles, permissions, and session records.
• Customer and supplier records such as contacts, payment terms, pricing arrangements, orders, returns, quotations, purchase orders, shipments, and balances.
• Catalog and inquiry details such as searched terms, viewed product items, part models, truck models, engine models, product fitment details, and requested items.
• Operational records such as delivery, pickup, storage, stock transfer, stock check, defect, return, payment, and statement information.
• Files and media such as product photos, diagrams, design files, signatures, proofs, delivery photos, loading photos, storage photos, return photos, and other attachments submitted to us.
• Technical data such as IP address, browser or device type, pages visited, approximate location inferred from device or network signals where enabled, cookies, and logs used for security and service reliability.

2. How We Use Information

We use information to:

• Operate the public catalog and respond to product, price, stock, and fitment inquiries.
• Create, confirm, fulfill, deliver, collect, return, and account for customer orders.
• Manage supplier quotations, purchase requests, purchase orders, inbound shipments, and inventory records.
• Maintain customer statements, payment allocations, returns, adjustments, and audit trails.
• Authenticate users, apply role-based permissions, protect accounts, and monitor authorized access.
• Store and display product images, diagrams, documents, proofs, and operational attachments.
• Improve our catalog, internal workflows, data accuracy, fraud prevention, and service reliability.
• Comply with legal, tax, accounting, security, dispute, and business record obligations.

3. Cookies, Sessions, And Analytics

Our website and applications may use cookies, local storage, and similar technologies to keep users signed in, remember session state, protect forms, route authenticated requests, and understand basic usage. Authorized account access may use secure session cookies and access tokens. Disabling cookies may prevent some services from working correctly.

4. Public Catalog

The public catalog lets visitors search parts, products, truck models, engine models, part families, and related item information. Catalog searches and product views may be logged to improve search results, popular searches, product data quality, security, and performance. Product availability, fitment, and pricing may require confirmation from North Sea Parts.

5. Internal And Employee Systems

Some North Sea Parts systems are intended only for authorized employees, administrators, contractors, or business partners. These systems may contain confidential customer, supplier, inventory, finance, delivery, return, and operational records. Access may be monitored and recorded to protect company and client data.

6. Sharing Information

We do not sell personal information. We may share information only when reasonably needed to operate the business, including with:

• Employees and authorized personnel who need access for their work.
• Customers, suppliers, couriers, payment or banking contacts, and service partners involved in an order, delivery, return, quotation, shipment, or payment.
• Technology providers that host, secure, maintain, email, message, back up, or support our systems.
• Professional advisers, auditors, regulators, law enforcement, or courts when required or appropriate.
• Successors or related parties in connection with a business transfer, restructuring, or similar transaction.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. These safeguards may include account authentication, role-based access controls, request validation, audit history, protected file storage, secure transport where available, and limited access to operational data. No system is completely secure, so users must also protect their own credentials and devices.

8. Data Retention

We retain information for as long as needed for business operations, customer service, accounting, tax, legal, security, audit, warranty, dispute, and recordkeeping purposes. Operational data such as orders, invoices, purchase orders, deliveries, payments, returns, stock records, attachments, and version histories may be retained for extended periods because they form part of our business records.

9. Your Choices And Requests

You may contact us to request access to, correction of, or deletion of information about you, subject to identity verification and any legal or business record requirements. Some records cannot be deleted immediately if they are needed for completed transactions, accounting, audit trails, legal compliance, fraud prevention, or dispute resolution.

10. Children

Our services are intended for business and general catalog use, not for children. We do not knowingly collect personal information from children.

11. Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of our services after an update means the updated policy applies.

12. Contact Us

North Sea Parts Inc.
North Sea Parts, Marcos Highway, Cainta, Rizal
Email: [email protected] or [email protected]
Phone/Viber: +639696170676